CAD IT System Administrator

(Full-time continuing position, Ottawa or Montreal office)

The CAD IT System Administrator plays a crucial role in the successful operation of the CAD line of business at CMC. Reporting to the Manager of the CAD Business Unit, this position is a key member of the team responsible for the effective deployment of CAD software needed by researchers and companies across Canada.
Strong communication and interpersonal skills are essential. Working in interdisciplinary teams and with CMC customers the successful candidate will be able to discuss issues and solutions directly with customers and as needed, travel to customer sites. Want to be a part of our innovative and dedicated team? Please submit your cover letter and résumé via email by December 16, 2019 to: Sue Publicover, HR Coordinator.

General Responsibilities
• Collaborate with new and existing customers to identify challenges and recommend solutions
• Travel to customer sites for effective long-term service delivery and support
• Troubleshoot issues and outages and provide guidance on pro-active prevention of service interruption
• Readily develop expertise to be trained or train others on effective use of new technologies
• Respond to incoming requests from both CMC staff and customers
• Support a hybrid cloud environment with servers in the datacenter and public cloud
• Support IT environment for both internal CMC operations as well as customer facing services
• Monitor performance and maintain systems according to requirements provided by CAD and technology suppliers
• Ensure security is built into all activities

Skill Requirements
• Familiarity with various operating systems and platforms with a heavy emphasis on Linux
• Extensive experience working with private / public cloud virtualization with an emphasis on delivering client services from the public cloud
• Proven experience as a system administrator, network administrator, or similar role preferably in a CAD software environment
• Knowledge of system security for back-end systems and client systems
• Ability to create scripts in Python, and Linux shell scripting
• Excellent written and verbal communication skills in English
• Fluency in French considered an asset

Education and Experience Requirement
• University-level education in information technology, computer science, engineering or a related discipline
• 3 to 5 years of working experience
• Professional certifications on public cloud deployment considered an asset

CMC Microsystems works with researchers and industry across Canada’s National Design Network® providing access to world-class tools, technologies, expertise and industrial capabilities for designing, prototyping and manufacturing innovations in microsystems and nanotechnologies. CMC reduces the barriers to technology adoption by creating and sharing platform technologies.

Accelerate your project by adding CMC to your R&D team!

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